Privacy data

De WarmeMat™ respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

We use your information to process orders as quickly and easily as possible. For the rest, we will only use this information with your permission. The WarmeMat™ will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

The WarmeMat™ uses the collected data to provide its customers with the following services:

• When you place an order, we need your name, email address, delivery address and payment details to process your order and keep you informed of its progress.
• In order to make shopping at De WarmeMat™ as pleasant as possible, we store your personal data and the data regarding your order and the use of our services with your permission. This allows us to personalize the website and recommend titles that you may find interesting.
• With your permission, we use your data to inform you about the development of the website and about special offers and promotions. If you no longer appreciate this, you can let us know.
• If you create an account with De WarmeMat™, we store your data on a Secure Server. In your WarmeMat™ account, we store information such as your name and address, telephone number, email address, delivery and payment information, so that you do not have to fill these in with every new order.
• Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

If you decide to write a review, you can choose whether to add your name or other personal information. We are interested in the opinions of our visitors, but reserve the right not to publish contributions that do not comply with our site conditions.

Google analytics

We use Google Analytics to track how users use our website and how effective our possible advertisements on Google search result pages are. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read the  Google's privacy policy for more information.

Google uses this information to track how our website is used, to provide us with reports about our website and to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on behalf of Google. We have no influence on this. We have not given Google permission to use the obtained analytics information for other Google services.

The WarmeMat™ does not sell your data

The WarmeMat™ will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your information.

Your personal information is safe with De WarmeMat™

We appreciate the trust you place in us and will therefore handle your data with the utmost care. Your data will be protected and treated confidentially at all times.

If you have any questions about the Privacy Policy of De WarmeMat™, we would like to hear from you. Our customer service will help you if you need information about your data or if you want to change it. You have the explicit right to correct your data. In case a change to our Privacy Policy is necessary, you will always find the most recent information on this page.

Privacy Policy De WarmeMat

https://www.dewarmemat.nl

About our privacy policy

De WarmeMat cares a lot about your privacy. We therefore only process data that we need for (the
improve) our services and handle the information we have about you and your use of
our services. We never make your data available for commercial purposes to
third parties.
This privacy policy applies to the use of the website and the services provided by De WarmeMat.
The effective date for the validity of these terms and conditions is 21/09/2021, with the publication of a new version
the validity of all previous versions expires. This privacy policy describes what information about you we collect
are collected, what these data are used for and with whom and under what conditions they are
data may be shared with third parties. We also explain to you how we process your data
store and how we protect your data against misuse and what rights you have with regard to the data you
personal data provided to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you
You will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and who has access to the data.

Webshop software

Shopify Our webshop is developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

Hosting

Our web hosting is hosted by Onlinevanstart. Personal data that you provide to us for the purpose of our services will be processed with
this party shared. Onlinevanstart has access to your data to provide us with (technical) support, they
will never use your data for any other purpose. Onlinevanstart is based on the agreement we have with
have obliged them to take appropriate security measures. These security measures
consist of the application of SSL encryption and a strong password policy. Backups are made regularly
created to prevent data loss.

Onlinevanstart processes personal data on our behalf and does not use your data for its own purposes. However, this party may
collect metadata about the use of the services. This is not personal data. Onlinevanstart has
appropriate technical and organizational measures taken to prevent the loss and unauthorized use of your
personal data. Onlinevanstart is obliged to maintain confidentiality on the basis of the confidentiality agreement.

Gmail mail services

We use the services of Gmail for our regular business email traffic. This party has
appropriate technical and organizational measures taken to prevent misuse, loss and corruption of your and our data

data as much as possible. Gmail does not have access to our mailbox and we handle all our e-
email traffic confidential.

Payment processors

Mollie
We use the platform of to process (part of) the payments in our webshop.
Mollie. Mollie processes your name, address and place of residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
to protect personal data. Mollie reserves the right to use your data to
to further improve services and, in this context, to share (anonymised) data with third parties.
All the above mentioned guarantees regarding the protection of your personal data are also
applicable to the parts of Mollie's services for which they engage third parties. Mollie stores your
data for no longer than is permitted by law.
Reviews

WebshopKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur,
you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can
link the review to your order. WebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In
In the event that we invite you to leave a review, we will share your name and email address with
WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data
to protect. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given WebwinkelKeur permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

Dpd parcel service

When you place an order with us, it is our job to have your package delivered to you. We make
use of the services of DPD/GLS/DHL/PostNL to carry out deliveries. It is necessary for this that
we share your name, address and city details with DPD/GLS/DHL/PostNL . DPD/GLS/DHL/PostNL uses this data only for the purpose of executing the agreement. In the event that DPD/GLS/DHL/PostNL uses subcontractors, DPD/GLS/DHL/PostNL will also make your data available to these parties.

Invoicing and accounting

Wefact

We use the services of Wefact to maintain our administration and accounting.
We share your name, address and residence details and details regarding your order. This information
are used to administer sales invoices. Your personal data is protected
sent and stored, Wefact has taken the necessary technical and organizational measures to
to protect your data from loss and unauthorized use. Wefact is obliged to maintain confidentiality and
will treat your data confidentially. Wefact does not use your personal data for other purposes
purposes other than those described above.

Purpose of data processing

General purpose of the processing
We use your data exclusively for the purpose of our services. This means that the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use this data to – other than on your
request – to contact you at a later time, we will ask your explicit permission to do so. Your
data will not be shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all bound to confidentiality under the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our
to further improve our services. This information (for example your IP address, web browser and
operating system) are not personal data.
Cooperation in tax and criminal investigations
In certain cases, De WarmwMat may be required to share information on the basis of a legal obligation.
your data in connection with fiscal or criminal investigations by government authorities. In such a case we are
forced to share your data, but we will take action against this within the possibilities offered by law.
to postpone.

Retention periods
We store your data for as long as you are a client of ours. This means that we store your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will do this
also be considered a request to be forgotten. Based on applicable administrative obligations, we must
to store invoices with your (personal) data, so we will store this data for as long as the applicable term runs.

However, employees no longer have access to your client profile and documents that
we have produced in response to your order.

Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of us. We will explain below which
rights these are and how you can invoke these rights. In principle, to prevent abuse, we send
transcripts and copies of your data only to your e-mail address already known to us. In the event that you
If you wish to receive data at a different e-mail address or, for example, by post, we will ask you to register
legitimize. We keep a record of processed requests, in the event of a request to be forgotten
we administer anonymized data. You will receive all transcripts and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to request a
file a complaint with the Dutch Data Protection Authority if you suspect that we have processed your personal data in a
use incorrectly.

Right of inspection
You always have the right to request the data that we (have) process and that relate to your person or
traceable to this. You can submit a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a copy of all data with an overview of the processors to the e-mail address known to us.
who have this data, stating the category under which we have this data
stored.

Right of rectification
You always have the right to request the data that we (have) process and that relate to your person or
that can be traced back to this, to have it adjusted. You can submit a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a confirmation that the data has been changed to the email address we have on file.

Right to restriction of processing
You always have the right to request the data that we (have) process that relates to you or is used for that purpose.
traceable, to limit. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a confirmation to the email address we have on file that the data will not be processed until you lift the restriction.
take longer to process.

Right to portability
You always have the right to request the data that we (have) process and that relate to your person or
traceable to this, to be carried out by another party. You can submit a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
If your request is granted, we will send you copies of all data to the email address known to us.
about you that we have processed or that has been processed by other processors or third parties on our behalf. To all
In such a case we will probably no longer be able to continue providing services because the security
linking of data files can then no longer be guaranteed.

Right to object and other rights
You have the right to object to the processing of your personal data in applicable cases.
by or on behalf of De WarmeMat. If you object, we will immediately stop processing the data in
pending the handling of your objection. If your objection is justified, we will send you transcripts and/or copies
of data that we (have) process made available to you and then permanently cease processing. You
also has the right not to be subject to automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. Are you from
If you believe this to be the case, please contact our privacy contact person.

Cookies

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to track and receive reports on how visitors use the website.
This processor may be required under applicable laws and regulations to provide access to this
data. We collect information about your surfing behavior and share this data with Google. Google may use this
interpret information in conjunction with other datasets and in this way track your movements on the Internet
follow. Google uses this information to offer targeted advertisements (Adwords) and
other Google services and products.
Third party cookies
In the event that third party software solutions use cookies, this is stated in this
privacy statement.

Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, this page will always provide you with the most up-to-date information.
recent version. If the new privacy policy has consequences for the way in which we already collect data
with regard to your processing, we will inform you of this by e-mail.

Contact details
The WarmMat
Zandheuvelweg 14

2673 GG Naaldwijk
Netherlands

T (+31) 0624276615
E-mail: info@dewarmemat.nl

Contact person for privacy matters
DC Alsemgeest